How is Cineplex surviving in the film industry’s so-called ‘flop era’?

Poor box office performance has made people worried about the long-term health of the film and cinema industries, but despite economic and environmental changes, the future for companies like Cineplex isn't so bleak.

By: Martin Shanahan

Source: Shutterstock

Joker: Folie à Deux is shaping up to be a folie de grandeur. Critics are panning Todd Phillips sequel to 2019’s Joker, and headlines are highlighting the film’s colossal box office failure:

Pamela McClintock from The Hollywood Reporter looked at how the film fell short of both audience and industry expectations. The film has become “the first Hollywood comic book movie in history to earn a D CinemaScore from audiences,” and it underperformed at the box office, grossing less than the most conservative projections, which estimated at least $45M USD domestically. In comparison, the film’s predecessor Joker earned $96.2M domestically during its opening weekend back in 2019 and currently holds a B+ CinemaScore from audiences.

Joker 2 isn’t the first flop of the year, either, as it joins the likes of Madame Web, Monkey Man, Lisa Frankenstein, and more as reported by Forbes. Just last week, Francis Ford Coppola’s Megalopolis experienced similar pandering, earning just $4M in its opening weekend and receiving a D+ CinemaScore according to McClintock. Megalopolis was seemingly so egregious that it prompted The New York Times author Mark Tracy to write that “With ‘Metalopolis,’ the Flop Era Returns to Cinemas.”

News and entertainment media have historically been eager to label the film industry as flopping or returning. But what does the data tell us? Are these box office failures simply cyclical, part of the cutthroat competition for success, or do they signal deeper consumer shifts and industry decline? Is the film industry truly failing movie theatres?

The global film industry was shaken by COVID-19, and the Worldwide Box Office has not even come close to pre-pandemic levels, according to data from Box Office Mojo. 2019 was a monumental year for the film industry, seeing a record worldwide gross of $39.14B, which dwarfs the $8.65B gross in 2020 amidst the peak of the pandemic. Though the global box office has slowly recovered, with a $23.35B gross in 2023, there’s no indication that 2024 will be on par with pre-pandemic performance. And while 2019 featured nine films that surpassed $1B in the worldwide box office, 2023 and 2024 have had only two such $1B+ hits respectively.

Source: Box Office Mojo (Charts made by me)

Looking at the number of worldwide releases and average gross per film also paints a fascinating story. Since 2000, worldwide movie releases have skyrocketed, but the average gross of each film has steadily decreased. These trends may indicate that the film industry as a whole is becoming oversaturated and overly competitive.

Source: Box Office Mojo (Charts made by me)

These figures give a broad overview of the global film industry and its decline, but they don’t tell us how individual theatres are faring. Let’s shine the spotlight on a company closer to home: Cineplex Inc.

Source: Aldergrove Star

Despite the global box office struggles over the past five years, Cineplex has successfully managed to bring its revenue back to pre-pandemic levels, based on revenue data from Statistica. The third quarter of 2023 was particularly impressive, likely bolstered by Barbieheimer synergy, with revenue from Box Office and Food Service surpassing those same categories from the third quarter of 2019. Cineplex also saw growth in its Other revenue category during this time, but their revenue from Media and Amusement categories in 2023 fell short of pre-pandemic figures.

Source: Statistica

2024 has proven to be a tumultuous year for Cineplex, however, particularly in terms of box office revenue, as they have communicated to consumers via their Q1 2024 Press Release and Q2 2024 Press Release. In the first quarter of 2024, Cineplex’s box office revenue slightly surpassed the first quarter of 2023, yet fell very short of 2019’s first quarter. 2024 Q2 was then a notably poor quarter for Cineplex, with box office revenue meeting just 60% and 70% of 2019 and 2023’s respective second quarters. Theatre attendance also fell by 31.8% from 2023 Q2 to 2024 Q2 and, by the end of 2024 Q2, Cineplex had recorded a net loss of $16,279,000 CAD, as opposed to the $146,372,000 CAD net income that they recorded midway through 2023.

Source: Cineplex Inc.

While Cineplex’s third quarter results for the year are yet to be released, August was a much better month for the company. They recorded box office revenue of $67,199,000 CAD, which surpassed both 2019 and 2023’s respective August performances. In a September Press Release, Cineplex credited their recent success to their “diverse film slate of highly anticipated blockbusters,” including Deadpool & Wolverine, It Ends With Us, and Alien: Romulus. They were also very hopeful regarding Cineplex’s future, given their relatively strong performances in June, July, and August, with Cineplex President and CEO Ellis Jacob stating that “‘[t]his summer marked an important turning point’” for the company.

Overall, Cineplex’s performance this year has been a mixed bag, with a few promising highs and some very concerning lows. Though 2024 Q3 may turn out to be one of those highs depending on September’s box office performance, the poor performance in Q2 cannot be explained by seasonal or cyclical factors. Compared to both pre- and post-pandemic numbers, Cineplex has been underperforming, and its bottom line is taking a hit. Does this mean that cinemas are truly in decline? Are film studios not providing enough blockbusters to get Canadians in the theatre? Is the “Flop Era” truly returning, as Mark Tracy so ominously declared?

There are many factors that could be contributing to the global decline in box office revenue and Cineplex’s recent struggles. For instance, the film industry as a whole is still reeling from the 2023 Writers Guild of America Strike. As Vulture reported, many films that were slated to come out in 2024 were delayed or pushed back to 2025 due to the strikes, including Captain America: Brave New World, Thunderbolts, and Disney’s Snow White. Considering that three Marvel Studios films (Avengers: Endgame, Spider-Man: Far from Home, & Captain Marvel) and two Disney live-action remakes (The Lion King & Aladdin) each made over $1B USD globally in 2019, these delayed films could have been huge sources of revenue for cinemas this year had they released on schedule. In general, the current gap in the superhero film genre has left a lot of revenue on the table. Marvel Studios and DC Studios each released only one film this year, as both studios took some time to revamp their future film lineups, presumably due to poor performance and fear of “superhero fatigue.” Sony Studios is still set to release Kraven the Hunter and Venom: The Last Dance, which could prove to bump up 2024’s overall box office. Streaming is also an ever-present threat to cinemas; the decline in box office revenue since 2019 coincides with the rise in subscribers of streaming services such as Disney+, as evident in the graph from Backlinko.

Macroeconomic consumer trends completely unrelated to the film industry could also be at play. According to RBC, while Canada’s economy is not technically in a recession, it shows strong recessionary symptoms. GDP per person has fallen, unemployment has risen, and household purchasing power has deteriorated due to the high interest rates and inflationary levels of the past few years. Any growth in the Canadian economy can mostly be attributed to “a wave of new consumers arriving from abroad,” and this high GDP does not accurately reflect the cost of living crisis that many Canadians are experiencing. Amidst this crisis, it's understandable that going to the movies isn't a priority for most Canadians.

Despite all these contributing factors, however, theatres like Cineplex have done a commendable job fighting to stay relevant in the face of overwhelming odds. Cineplex’s strategic efforts have been key to their survival amidst market downturns and dwindling theatre attendance. For instance, in their aforementioned September press release, Cineplex attributed Alien: Romulus’s success to the significant number of guests who “opted to watch it in premium experience formats like VIP, Ultra AVX and IMAX.” Cineplex also emphasized their greater focus on international programming when compared to their competitors, “with 9.4% of the August 2024 box office coming from international titles, compared to [their] North American peers at 2.45%.” Promotions also helped attract price-sensitive consumers. Back in February, Cineplex offered movie tickets and a small bag of popcorn for $5 each every Tuesday of the month. In their press release announcing this promotion, Cineplex’s EVP and Chief Marketing Officer Sara Moore touched on consumers’ nostalgia for simpler times, and harkened back to the days of the “‘late nineties when Canadians were running to see iconic movies like Star Wars: Episode 1 - The Phantom Menace … and The Matrix.’”

From a broader management perspective, Cineplex has also made some key developments in 2024. In their aforementioned Q2 2024 Press Release, Cineplex announced a normal course issuer bid to acquire 6,318,346 common shares of Cineplex, which they believe “would be in the best interests of the Company and its shareholders and would represent an attractive and appropriate use of available funds.” This normal course issuer bid follows the “comprehensive refinancing” that Cineplex completed and announced last March, which included redeeming notes and repaying credit, amongst other activities. Cineplex have also made significant investments in the non-film sectors of their business, with plans to open two new Rec Room locations and one new Playdium location during the fourth quarter of 2024.

Even smaller players in the Canadian cinema industry have taken steps to bring audiences back into the theatres. My favourite local Toronto theatre, Imagine Cinemas at Carlton Court, uses throwback films, special showings, and discounts to get people in seats. Last week they wrapped up their 8-week Harry Potter movie marathon, which transported audiences back to Hogwarts every week for just $5 a ticket.

What lies ahead for Cineplex and the film industry as a whole? Despite recent flops and low viewership, I expect theatres and the film industry to survive the long haul. With that being said, both sectors undoubtedly need to continue adapting to changing times. For starters, film studios might need to desaturate the market and trim their yearly releases. Marvel Studios have seemingly already caught onto this trend based on their reduced 2024 film slate. Furthermore, as the North American economy continues to recover from the aftereffects of COVID-19 and buying power is restored to consumers, discretionary spending should slowly return to pre-pandemic levels. Genre experimentation could also be a potential route for filmmakers to attract new audiences. Last July, actor Glen Powell spoke to The Telegraph about this very topic, highlighting how studios underestimated his recent films Hit Man and Anyone But You due to their unpopular and seemingly less profitable genres: “‘One of the things that I’ve realised recently is that when studios say a genre is dead, all it means is that there’s a huge opportunity, because a market is not being served. The business stopped making romantic comedies, apparently, because romantic comedies weren’t making any money in theatres. But my belief is there’s no problem facing Hollywood that can’t be solved by a really good movie.’”

I agree with Powell. Despite the difficulties facing the film industry, well-made movies will always have an audience to exploit. And there’s a slew of anticipated films set to release in the remaining months of 2024 that may yet surprise us with their success, including Moana 2, Sonic the Hedgehog 3, Gladiator 2, Mufasa: Lion King, and Red One, among others listed by IMDB.

As for cinemas like Cineplex, I believe that they must weather this current storm and continue to innovate in the face of declining theatre attendance. Their current strategy of focusing on delivering a comprehensive, recreational experience through premium theatre formats such as VIP and investment in play centres such as Playdium is a wise one. Against the low-cost alternative of streaming services, Cineplex is positioning itself to consumers as a unique, comprehensive, luxury, and non-imitable experience that is worth the high price tag. If their promotions can continue to generate interest, and attractive films come down the pipeline, Cineplex is poised to succeed in the latter half of the decade.

Notes 

● Article is written as of Oct 8, 2024, and all figures/info are accurate as of that date

Photo Sources 

Shutterstock: https://www.shutterstock.com/search/film-industry 

Box Office Mojo: 

https://www.boxofficemojo.com/year/?area=XWW&grossesOption=totalGrosses

Statistica: https://www.statista.com/statistics/511054/cineplex-quarterly-revenue-by-source/

Cineplex Inc.: 

https://mediafiles.cineplex.com/press-releases/Q1%202024%20Press%20Release_202405080 74541.pdf

https://mediafiles.cineplex.com/press-releases/Q2%202024%20Press%20Release%20Final_20 240808201029_0.pdf 

Backlinko: https://backlinko.com/disney-users 

Aldergrove Star: 

https://www.aldergrovestar.com/local-news/cineplex-community-day-returns-to-all-locations-including-langley-6528629